Welcome to Hotel Panorama. Inside this little guide you’ll find everything you need to make the most of your stay – from where to eat and drink to the bits and pieces that make hotel life easy. Have a flick through, settle in, and enjoy the view (and maybe a drink downstairs while you’re at it).
Air Conditioning | All rooms have individual air-conditioning units. Should you require assistance in operating these please give reception a call.
Dry Cleaning | Got a wardrobe refresh on the agenda? Dry cleaning is available through our local favourites, Karl Chehade. For same-day service, simply pop your items in the bag with the order form from your room and drop them to Reception before 8:00am. Any items dropped off after this time will be returned the next business day.
Tea and coffee facilities | Depending on your room type, you’ll have access to either a kettle or a pod machine to get your coffee fix. These are topped up by our housekeeping team when your room is serviced, but if you’re running low and need more, just give Reception a call - we’ve got you covered!
Ironing board cupboard | Need to smooth things out? Irons and ironing boards are conveniently located in a cupboard on each level for your use. If you need a hand finding one or grabbing it, just contact Reception.
Water Stations | We’re doing our bit for the planet, so you won’t find plastic water bottles here. Instead, you’ll have refillable glass jugs in your room, eco-friendly and refreshingly simple! Water stations are located on each accommodation level, with an ice machine on level 1.
Hurley Heaven Beds | All our mattresses are custom-made Hurley Hotel Group Heaven mattresses, designed for the ultimate sleep experience. If you fall in love and want to take one home, they’re available for purchase through (https://thathotelbed.com.au). There’s a handy card in your room with further details.
Environmental Policy | Fresh sheets, fluffy towels, and a little love for the planet too! Hang your towels if you’d like to reuse them. Drop them on the floor if you’re ready for a fresh set. Want to skip room service today? No worries, just give Reception a shout.
A small choice from you, a big win for the planet. Thanks for helping us keep things green (and comfy).
Wi-Fi | Wi-Fi is complimentary for all in-house guests. You’ll find the password on the back of your key wallet, or if it’s playing hide and seek, just contact Reception and we’ll point you in the right direction
Fire Detectors | For your safety, fire detectors are installed in all guest rooms and throughout the building. Please note that excessive steam (hello, long hot showers!) may activate the fire alarm. Take a moment to familiarise yourself with the emergency evacuation points shown on the floor plan behind your entrance door. If a fire alarm does sound, please listen carefully to the instructions over the speaker and follow them accordingly.
How to Cast | Selected streaming services are available just follow the prompts on the remote and TV. Streaming services will require you to login with your own account to access the service. When you check out these services will be automatically logged out.
How to watch TV | Each of our rooms are equipped with a smart TV & remote. To watch free to air ___.
Reception # | Need a hand? Our Reception desk is staffed daily from 7:00am to 11:00pm. Call us on ___ or pop down anytime. After hours, our night porter has got you covered for minor requests and questions, so you’re never left hanging!
Privacy request | Your privacy is very important to us. If you’d like some alone time, please place the "do not disturb" sign outside your door. Please know that during your stay, the team will check in with you at least once every three days to make sure you have everything you could want and need. It is hotel policy that rooms must receive a minor service every 3 days to ensure standards of cleanliness are maintained.
Bathrobe | Two bathrobes have been provided in your room for extra comfort during your stay. If you happen to fall in love (it happens!), they’re also available for purchase, just let Reception know and we’ll make it official.
Fire place | Our Panorama Suites come complete with a cosy fireplace to set the mood. To operate it, simply ___. Please remember to switch it off when you leave your room, let’s keep things warm and safe.
Cooktop | To activate your cook top, you must______. When utilising the cook top be sure to switch on / pull out the extraction fan to avoid build up of smoke which could activate fire detectors. If your fire detector does sound, immediately turn off the cook top ensuring that you are minimising the smoke. In the instance that the fire brigade does attend the building due to the smoke build up, you will be responsible for any fire brigade call outs.
Microwave | To use the microwave press ___ and then ___. Please note that any extensive cleaning may incur a fee.
Full size fridge | There is a full size fridge & freezer for your convenience. Please see 'local services' for a list of convenient shopping options. Please note any food and beverage items left behind after check out will be disposed of after 3pm.
Tableware | Detergent is provided for those who’d like to tackle the dishes themselves or feel free to leave it to our friendly housekeeping team! If you need extra cleaning supplies, or if an item has had an unfortunate accident, please let our team know so we can arrange a replacement. Charges may apply depending on the item.
What's On |
On-Site Dining & Drinks | Wonderland, Lobby Bar, Restaurant and Sideline
Hotel Opening Hours | Reception staffed 7am-late, Night Porter after hours for assistance.
Gym | Get your workout on! Our gym is located on Level 1 and is open from 6am to 10pm. Need extra towels to keep things fresh? Just give Reception a shout and we’ll sort you out
Accessible Features | Certain rooms are fitted with accessible features for the convenience of those with mobility impairment, please speak to reception if you would like to book one of these rooms on a future visit. Accessible toilets are located in Gaming and near the F&B outlets on Ground & level 4
Luggage Storage | If you’d like your luggage stored after check-out until your departure, please bring it down to Reception and we’ll take care of it! Smaller items may also be stored for longer periods and can be collected by a third party if needed. A luggage trolley is available at reception for your use.
Parking | Our carpark is a public parking area and spaces are available on a first‑come, first‑served basis, so they can’t be allocated or guaranteed. While we do our best to maintain the area, guests park at their own discretion. Hurley Hotel Group properties are unable to accept responsibility for any loss or damage to vehicles or belongings within the car park.
Lost Property | Oops… misplaced something? Lost property is kept by Housekeeping for 3 months after your stay. If you think you’ve left something behind, contact Reception and we’ll do our best to help! We can organise return postage (at a cost) or hold the item for a short while for collection. After 3 months, unclaimed items will either be responsibly disposed of or donated to charity.
Medical Services | First Aid boxes are located at reception and in each F&B department. Defibrillators are located ___ & ___. Should you require assistance in calling an ambulance please contact reception who will send a manager to assist. Please see 'local services' for a list of nearby medical facilities.
Book Direct and Save | We love all our guests, but secretly our favourites are our return guests who book direct! Chat with Reception and we can give you a code for a sneaky discount, just a heads-up, it won’t work on certain special event dates. Either way, booking direct always gives you the best flexibility.
In-house laundry | Fresh clothes, here we come! Our guest laundry is on Level 1, next to the lifts. Machines are coin-operated???, costing ___ $ per wash or dry. Need washing powder? Pop by Reception and grab some for ___ $.
Vending Machine | Feeling peckish? Our vending machine is on Level 1 and is available 24/7 for your snacking convenience, day or night, we’ve got your cravings covered!
Check-in and Check-out | Check-in starts from 2:00pm, and if your room’s ready earlier, we’ll do our best to arrange an early check-in but it can’t be guaranteed. Check-out is 11:00am, though a late check-out until 12:00pm might be possible if you check with Reception. Staying past 12:00pm could incur an extra night’s charge, so plan wisely!
Privacy policy | Your privacy is super important to us! If you’re expecting a phone call or a visitor, let our Reception team know so we can help connect them to you. Unregistered guests or visitors won’t be given any info about your stay unless you’ve approved it. If a guest needs to charge back to your room or replace a key, make sure they’re registered first - it keeps everything smooth and hassle-free!
Smoking Policy | Hotel Panorama is a non-smoking & non-vaping venue, smoking is not permitted in any inside area including guests rooms and outdoor balconies attached to accommodation rooms. There are designated smoking zones outside the hotel on the ground floor. Feeling tempted? Please don't, as extra cleaning fees will be applied (we’d hate for that to happen!), and any costs related to fire alarm call-outs will need to be charged as well.
Party Policy | A friendly reminder: after 10:00pm, only registered guests are allowed in rooms. Any unregistered visitors or noise complaints could result in a fee or in rare cases, eviction. If an extra guest will be staying, please check in with Reception so we can make a note and avoid any surprises!
Housekeeping Servicing | Rooms are serviced daily between 9:00am and 2:00pm. If a “Do Not Disturb” sign is on your door during this time (or beyond), housekeeping won’t enter. Need extra towels or amenities? Just call Reception and they’ll get housekeeping to sort it out for you!
Fire Alarm | Activation of the fire alarm associated to a guest room for any reason may also result in on-charging the full call out costs for Fire Services.
E-bikes & E-scooters | E-Bikes, E-Scooter, Segway & hover-boards prohibited in guest rooms and suites. E-bikes, scooters and the like can pose safety hazards within confined spaces and may cause damage to hotel property or inconvenience to fellow guests. We kindly ask that you use designated outdoor areas for parking and charging of such vehicles.
Hungry Hungry Menu |
Wonderland | Wonderland on Level 4 is where the drinks take the lead and the food follows suit. Start with cocktails, wine or a round worth celebrating, then dive into share plates made for the middle of the table and passing around. It’s relaxed, social and built for long catch-ups, spontaneous toasts and nights that roll on, come for the drinks, stay for the snacks, linger for the good times.
Restaurant | Offering full table service and an elevated modern Australian menu, the Restaurant is open for lunch and dinner and built around a carefully curated wine list. Polished but never pretentious, there’s always room for a great meal, a fine wine or a beer if that’s more your style.
Lobby Bar | Lobby Bar is the heart of our hotel. A relaxed, all-day space where everyone comes together. Serving modern Australian bistro favourites from breakfast through to dinner, it’s built for easy dining, casual catch-ups and settling in. Add a well-rounded drinks list of cocktails, wine and ice-cold beer, and it’s the kind of place you arrive for one thing and stay for another.
Sideline | Sideline is your proper local - warm, welcoming, and built for the kind of catchups that turn into a few more rounds. It’s where mates meet after a hard day’s work, families settle in for a relaxed meal, and the big game takes centre stage on the massive screen. Expect classic pub plates done the way they should be, made to sit perfectly alongside an ice-cold beer. Grab a table in the beautiful beer garden, line up a round of Smart Darts, back your pick on the TAB or stay for the final siren. No trends, no fuss - just big flavours, good pours and a timeless pub atmosphere that feels right every time.
Supermarkets
Pasadena Foodland
Pasadena Shopping Centre
20 Fiveash Drive, Pasadena SA 5042
Places of interest
Glenelg Foreshore
Moseley Street, Glenelg SA 5045
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Check-out (Required)