Welcome to Hotel Panorama. Inside this little guide you’ll find everything you need to make the most of your stay – from where to eat and drink to the bits and pieces that make hotel life easy. Have a flick through, settle in, and enjoy the view (and maybe a drink downstairs while you’re at it).
ACCESSIBLE FEATURES
Certain rooms are fitted with accessible features for the convenience of those with mobility impairment. Please speak to reception if you would like to book one of these rooms on a future visit. Accessible toilets are located in Gaming and near the F&B outlets on Ground & Level 4.
BOOK DIRECT AND SAVE
We love all our guests, but secretly our favourites are our return guests who book direct! Chat with Reception and we can give you a code for a sneaky discount, just a heads-up, it won’t work on certain special event dates. Either way, booking direct always gives you the best flexibility.
GYM
Get your workout on! Our gym is located on Level 1 and is open from 6am to 10pm. Need extra towels to keep things fresh? Just give Reception a shout and we’ll sort you out.
HOTEL OPENING HOURS
Reception staffed 7am-late, Night Porter after hours for assistance.
IN HOUSE LAUNDRY
Fresh clothes, here we come! Our guest laundry is on Level 1, next to the lifts. Coin & card operated for $5. Need washing powder? We’ve got you covered! Pop by Reception and grab a sachet for $1.
LOST PROPERTY
Oops… misplaced something? Lost property is kept by Housekeeping for 3 months after your stay. If you think you’ve left something behind, contact Reception and we’ll do our best to help! We can organise return postage (at a cost) or hold the item for a short while for collection. After 3 months, unclaimed items will either be responsibly disposed of or donated to charity.
LUGGAGE STORAGE
If you’d like your luggage stored after check-out until your departure, please bring it down to Reception and we’ll take care of it! Smaller items may also be stored for longer periods and can be collected by a third party if needed. A luggage trolley is available at reception for your use.
MEDICAL SERVICES
First Aid boxes are located at reception and in each F&B department. Defibrillators are located on Ground & Level 4. Should you require assistance in calling an ambulance please contact reception who will send a manager to assist. Please see 'local services' for a list of nearby medical facilities.
PARKING
Our carpark is a public parking area and spaces are available on a first‑come, first‑served basis, so they can’t be allocated or guaranteed. While we do our best to maintain the area, guests park at their own discretion. Hurley Hotel Group properties are unable to accept responsibility for any loss or damage to vehicles or belongings within the car park.
VENDING MACHINE
Feeling peckish? Our vending machine is on Level 1 and is available 24/7 for your snacking convenience, day or night, we’ve got your cravings covered!
CHECK-IN AND CHECK-OUT
Check-in starts from 2:00pm, and if your room’s ready earlier, we’ll do our best to arrange an early check-in, but it can’t be guaranteed. Check-out is 11:00am, though a late check-out until 12:00pm might be possible if you check with Reception. Staying past 12:00pm could incur an extra night’s charge, so plan wisely!
E-BIKES & E-SCOOTERS
E-Bikes, E-Scooter, Segway, & hover-boards are prohibited in guest rooms and suites. E-Bikes, E-Scooters, and the like can pose safety hazards within confined spaces and may cause damage to hotel property or inconvenience to fellow guests. We kindly ask that you use designated outdoor areas for parking and charging of such vehicles.
FIRE ALARM
Activation of the fire alarm associated to a guest room for any reason may also result in on-charging the full call out costs for Fire Services.
HOUSEKEEPING SERVICING
Rooms are serviced daily between 9:00am and 2:00pm. If a “Do Not Disturb” sign is on your door during this time (or beyond), housekeeping won’t enter. Need extra towels or amenities? Just call Reception and they’ll get housekeeping to sort it out for you!
PARTY POLICY
A friendly reminder: after 10:00pm, only registered guests are allowed in rooms. Any unregistered visitors or noise complaints could result in a fee or in rare cases, eviction. If an extra guest will be staying, please check in with Reception so we can make a note and avoid any surprises!
PRIVACY POLICY
Your privacy is super important to us! If you’re expecting a phone call or a visitor, let our Reception team know so we can help connect them to you. Unregistered guests or visitors won’t be given any info about your stay unless you’ve approved it. If a guest needs to charge back to your room or replace a key, make sure they’re registered first, it keeps everything smooth and hassle-free!
SMOKING POLICY
Hotel Panorama is a non-smoking & non-vaping venue. Smoking is not permitted in any inside area including guests rooms and outdoor balconies attached to accommodation rooms. There are designated smoking zones outside the hotel on the ground floor. Extra cleaning fees will be applied (we’d hate for that to happen!), and any costs related to fire alarm call-outs will need to be charged as well.
AIR CONDITIONING
All rooms have individual air-conditioning units. Should you require assistance in operating these please give reception a call.
DRY CLEANING
Got a wardrobe refresh on the agenda? Dry cleaning is available through our local favourites, Karl Chehade. For same-day service, simply pop your items in the bag with the order form from your room and drop them to Reception before 8:00am. Any items dropped off after this time will be returned the next business day.
ENVIRONMENTAL POLICY
Fresh sheets, fluffy towels, and a little love for the planet too! Hang your towels if you’d like to reuse them. Drop them on the floor if you’re ready for a fresh set. Want to skip room service today? No worries, just give Reception a shout.
A small choice from you, a big win for the planet. Thanks for helping us keep things green (and comfy).
FIRE DETECTORS
For your safety, fire detectors are installed in all guest rooms and throughout the building. Please note that excessive steam (hello, long hot showers!) may activate the fire alarm. Take a moment to familiarise yourself with the emergency evacuation points shown on the floor plan behind your entrance door. If a fire alarm does sound, please listen carefully to the instructions over the speaker and follow them accordingly.
HOW TO CAST
Selected streaming services are available, just follow the prompts on the remote and TV. Streaming services will require you to login with your own account to access the service. When you check out these services will be automatically logged out.
HOW TO WATCH TV
Each of our rooms are equipped with a smart TV & remote. Simply switch it on via the remote and select your viewing option.
HURLEY HEAVEN BEDS
All our mattresses are custom-made Hurley Hotel Group Heaven mattresses, designed for the ultimate sleep experience. If you fall in love and want to take one home, they’re available for purchase through (https://thathotelbed.com.au). There’s a handy card in your room with further details.
IN ROOM SAFE
Each room comes with its own in-room safe, perfect for keeping your valuables tucked away. Located in the cupboard, just follow the easy instructions on the safe to get it up and running.
IRONING BOARD CUPBOARD
Need to smooth things out? Irons and ironing boards are conveniently located in a cupboard on each level for your use. If you need help finding one or grabbing it, just contact Reception.
PRIVACY REQUEST
Your privacy is very important to us. If you’d like some alone time, please place the "do not disturb" sign outside your door. Please know that during your stay, the team will check in with you at least once every three days to make sure you have everything you could want and need. It is hotel policy that rooms must receive a minor service every 3 days to ensure standards of cleanliness are maintained.
RECEPTION #
Need a hand? Our Reception desk is staffed daily from 7:00am to 11:00pm. Call down by Direct Dial programmed on your phone or pop down anytime. After hours, our night porter has got you covered for minor requests and questions, so you’re never left hanging!
TEA AND COFFEE FACILITIES
Depending on your room type, you’ll have access to either a kettle or a pod machine to get your coffee fix. These are topped up by our housekeeping team when your room is serviced, but if you’re running low and need more, just give Reception a call, we’ve got you covered!
WATER STATIONS
We’re doing our bit for the planet, so you won’t find plastic water bottles here. Instead, you’ll have refillable glass jugs in your room, eco-friendly and refreshingly simple! Water stations are located on each accommodation level, with an ice machine on level 1.
WI-FI Wi-Fi is complimentary for all in-house guests. You’ll find the password on the back of your key wallet, or if you can't find it, just contact Reception and we’ll point you in the right direction.
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COOKTOP
Cooktops are induction. To operate they must have a pot or pan placed on top of the cooking circle. When utilising the cooktop be sure to switch on/pull out the extraction fan to avoid a build up of smoke which could activate fire detectors. If your fire detector does sound, immediately turn off the cooktop ensuring that you are minimising the smoke. In the instance that the fire brigade does attend the building due to the smoke build up, you will be responsible for any fire brigade callouts.
DISH CLEANING
Detergent is provided for those who’d like to tackle the dishes themselves or feel free to leave it to our friendly housekeeping team! If you need extra cleaning supplies, or if an item has had an unfortunate accident, please let our team know so we can arrange a replacement. Charges may apply depending on the item.
FULL SIZE FRIDGE
There is a full size fridge & freezer for your convenience. Please see 'local services' for a list of convenient shopping options. Please note any food and beverage items left behind after checkout will be disposed of after 3pm.
MICROWAVE
Plasticware or crockery only should be used in microwaves. Please note that any extensive cleaning may incur a fee.
BANKS
ANZ
Castle Plaza Shopping Centre, shop/1, 992 South Rd, Edwardstown SA 5039
BankSA
1002 South Rd, Edwardstown SA 5039
CHEMIST
Star Discount Chemist Pasadena
Pasadena Shopping Centre
(08) 8276 6044
20 Fiveash Drive, Pasadena SA 5042
LOCAL MARKETS
Adelaide Show Grounds Farmers Market
Every Sunday 8:30am - 12:30pm
PETROL STATIONS
bp X Convenience | 24 hours
Located directly next to the Panorama Cellars
PLACES OF INTEREST
Glenelg Foreshore
Moseley Street, Glenelg SA 5045
SUPERMARKETS
Pasadena Foodland
Pasadena Shopping Centre
20 Fiveash Drive, Pasadena SA 5042
Breakfast: Daily - 7am - 11am
Sunday - Thursday: 11am - 9pm
Friday & Saturday: 11am - 10pm (meals)
Lobby Bar is the heart of our hotel. A relaxed, all day space where everyone comes together. Serving modern Australian bistro favourites from breakfast through to dinner, it’s built for easy dining, casual catch ups, and settling in. Add a well-rounded drinks list of cocktails, wine and ice cold beer, and it’s the kind of place you arrive for one thing and stay for another.
Sunday - Thursday: 11am - 3pm & 5pm - 9pm
Friday & Saturday: 11am - 3pm & 5pm - 10pm (meals)
Offering full table service and an elevated modern Australian menu, the Restaurant is open for lunch and dinner and built around a carefully curated wine list. Polished but never pretentious, there’s always room for a great meal, a fine wine or a beer if that’s more your style.
Sunday - Thursday: 11am - 9pm
Friday & Saturday - 11am - 10pm (meals)
Sideline is your proper local, warm, welcoming, and built for the kind of catch ups that turn into a few more rounds. It’s where mates meet after a hard day’s work, families settle in for a relaxed meal, and the big game takes centre stage on the massive screen. Expect classic pub plates done the way they should be, made to sit perfectly alongside an ice cold beer. Grab a table in the beautiful beer garden, line up a round of Smart Darts, back your pick on the TAB or stay for the final siren. No trends, no fuss, just big flavours, good pours and a timeless pub atmosphere that feels right every time.
Sunday - Thursday: 4pm - 9pm
Friday & Saturday: 12pm - 10pm (meals)
Wonderland on Level 4 is where the drinks take the lead and the food follows suit. Start with cocktails, wine or a round worth celebrating, then dive into share plates made for the middle of the table and passing around. It’s relaxed, social and built for long catch ups, spontaneous toasts and nights that roll on, come for the drinks, stay for the snacks, linger for the good times.
Room Service - (Hungry Hungry hyperlink)
Kitchen Hours:
Sunday - Thursday: 7am - 9pm
Friday & Saturday: 7am - 10pm
Whether it's a slow start at sunrise or a late night craving, we have exactly what you need, exactly when you need it. Enjoy breakfast, lunch, or dinner delivered directly to your door, because sometimes the best seat in the house is right here.
Check-in (Required)
Check-out (Required)